Pet Health Is Our Passion
At our Hoquiam veterinary animal hospital, we are dedicated to our furry patients and their proud owners, backed by years of experience and a true love of animals.
What to Expect at Your Pet's Appointment
Knowing what to expect at your pet's first appointment will help to make the process easier and more enjoyable for both you and your pet.
Welcome!
We are so glad that you have chosen us to care for your pet. Please arrive 10 minutes early to fill out our New Patient Form or complete the New Patient Form online in advance.
Meet Your Veterinarian
An experienced member of our team will review your pet's history and discuss their issues. Ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and treatment recommendations. Your vet will work with you to determine the best treatment for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
Our Pet Care Philosophy
We proudly serve pet owners in the Hoquiam, Aberdeen, Ocean Shores, Westport, Grayland, Montesano, Elma, Cosmopolis, and the Grays Harbor communities. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.
Our friendly and experienced team is passionate about providing our patients with high-quality surgical procedures, reliable preventative care, and the daytime emergency treatments they need.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
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What forms of payment do you accept?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
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Are there payment plans available for my pet’s care?
We are proud to offer CareCredit and Scratch Pay as financing options. They offer an easy application process that will give you results in minutes.
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Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our hospital, and require a deposit based on our estimate prior to any further treatment.
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Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
If your pet requires emergency care during our regular business hours, please contact us right away.
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What is your appointment cancellation policy?
If for any reason you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer your timeslot to other clients.
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What types of animals do you treat?
We have extensive experience in the care of dogs and cats of all breeds and sizes.
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Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
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What are the fees associated with a specialty appointment?
As a pet owner, you are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
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What are the fees associated with an emergency visit?
We require a deposit payment for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
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Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Financing Options
Get financing with CareCredit or Scratch Pay quickly and easily.